Irish-born ticketing + venue operations

Sell tickets. Pick seats. Scan at the door. Keep the data.

A full ticketing, reserved-seating and check-in platform built for venues. From private dining and theatres to arenas, festivals and stadium bowls, one operating system connects the sale, seat, wallet pass, gate, F&B, staffing and post-event P&L. No per-ticket commission.

0%per-ticket commission
Seatssupper club → stadium
Offlinegate-aware QR scanning
WalletApple + Google passes
ISO/IEC 27001:2022 and ISO/IEC 27701 certified Card processor of your choice GDPR · EU data residency
Saturday · Comedy NightThe Grand Room · reserved seating
25% SOLD
Tap a seat to build your order Checkout
Live right now

27 July – 02 August 2026 · One wristband unlocks cocktail offers across participating venues, on a live public ticketing page with hosted checkout, QR wristbands and zero per-ticket commission.

View the live event
Compare by operating model

Ticketing is one part of running the event.

Eventbrite, Ticket Tailor and Ticketmaster each have genuine ticketing strengths. Inntally’s difference is what happens around the ticket: venue layout, F&B, staffing, stock, guest context, doors and margin share one operational record.

Commercial models vary

Marketplace, credit-based and enterprise ticketing platforms price differently. Inntally does not add a per-ticket platform commission; normal card-processing costs still apply.

Reach and control are different choices

Marketplace-led platforms can bring discovery. Direct ticketing gives the venue more control of brand, checkout, consented guest data and the relationship after the event.

The event still has to operate

Tickets, bar, kitchen, staffing, dietary needs and event margin often live in separate systems. Inntally connects them inside the hospitality operating system.

Scenario Standalone ticketing platform Inntally Events
Ticket sales + checkoutCore productDirect or embedded
Consumer discoveryStrong on marketplace-led providersYour website, CRM and channels
Per-ticket platform chargeVaries by provider, plan or contractNone; card processing only
Reserved seats + venue mapsAvailable; scope and plan varyTables, rows, sections, tiers and gates
Large-venue ticketingAvailable from established providersTiered bowls, standing zones and gate capacity
Offline door operationDepends on provider and appOffline lists, duplicate checks and sync
F&B, POS + stockUsually separate or integratedNative to the operating system
Menus + dietary captureRegistration fields or add-onsLinked to kitchen and guest record
Event-night staffingUsually a separate workforce systemHR360 demand and rota context
Post-event performanceTicketing and sales reportsTickets, F&B, labour, cost and margin
Attendee dataAccess and export follow provider termsCustomer-controlled export and webhooks
Multi-venue operationsEvent and account structures varyVenue switching, roles and group roll-ups

Compare current terms directly: Inntally vs Eventbrite · Inntally vs Ticket Tailor · Inntally vs Ticketmaster. Each page links to the provider’s official product information.

Reserved-seat engine

Build the seat map once. Sell it at any scale.

The same engine drives a 40-cover supper club and a stadium bowl — the kind of seat booking theatres and arenas pay a fortune for, packaged for hospitality. Pick a venue size.

KITCHEN PASS T1T2T3 T4T5T6 Each ticket lands on a named table
40 covers · 6 tablesticket → table → kitchen docket
STAGE ACC — BALCONY — Per-category pricing · view-from-seat photo per zone
350 seats · 3 categories + accessible15-min holds · press comps
STANDING floor · 1,200 STAGE Section-level pricing · real-time seat locks
5,000 · 2 tiers + standing floorsection blocks · bulk holds
GATE N GATE S GATE W GATE E
Tiered bowl · sections · multiple gatesgate-level scanning · section capacity

Tables, not rows.

For tasting menus, supper clubs and private dining: each ticket lands on a named table. The cover posts into reservations and the kitchen docket — with dietary flags attached at purchase.

  • Table assignment per ticket, pre-ordered menus per seat
  • Dietary + allergen capture flows to the kitchen on the night
  • Save the room as a template — reuse for every event

Rows, balcony, accessible zones.

A real theatre engine: categories with per-zone pricing, view-from-seat photos so the customer sees what they're paying for, and holds that release themselves.

  • 15-minute checkout holds (configurable) · admin holds for press + comps
  • Wheelchair, companion and hearing-loop zones — protected from accidental upsell
  • Season passes and residencies on the same map

Sections, standing floor, live locks.

Section blocks with per-section pricing and inventory. Real-time seat locks protect seat inventory as demand builds across the venue.

  • Demand-led pricing steps tiers up as inventory sells (optional, transparent)
  • Waitlists with automatic re-allocation when a release happens
  • Bulk section edits, colour-coding, standing-zone capacity

The same engine, at stadium scale.

Tiered bowls, gates and section capacity counters. Scanning is gate-aware, duplicate detection runs at every entrance, and the map still edits with the same drag-build tool.

  • Gate-level scanning with per-section capacity enforcement
  • CAD import for existing venue drawings
  • Offline-resilient door apps keep every gate moving if WiFi drops
How it works

From planning to post-event P&L in four steps.

Click a step — or just watch the night run itself.

New event — Comedy Night, Sat 21:00
VIP front rows · 24 seats€55
Stalls · 180 seats€35
Balcony · 96 seats€25
Early bird · first 50−20%

Seat map attached · dietary capture on · waitlist armed

The integrated operation

Tickets that talk to the kitchen, the bar, and the rota.

Dedicated ticketing platforms are built first around ticket distribution and access. Inntally Live is built inside the same hospitality operating system as POS, Recipes, HR360, Stock and Analytics, so the ticket can shape the whole event operation.

Sold-out means the kitchen knows. VIP means the bar knows.

  • Pre-ordered menus — selections flow to the kitchen with cover numbers and dietary flags.
  • Bar tabs — attached to the wristband or QR; spend tracked per head and per event.
  • Live food cost — recipes priced at event time; margin protected before doors open.
  • HR360 rota — the event shift is built off the expected cover count; labour lands in the P&L.
  • Post-event P&L — ticket + bar revenue − food − labour − venue = real margin, in Analytics.
What's in the box

Everything from the first sale to the final number.

Tiered ticketing + promo codes

GA, VIP, early-bird, group, season pass, comp. Single-use and influencer codes with tracked attribution. What-if simulator before you publish.

Waitlists + auto-allocation

Sold-out isn't dead. When a refund or hold release happens, the next in line gets the offer automatically, with a configurable response window.

Demand intelligence

Optional demand-led pricing steps tiers up as inventory sells. ML no-show prediction by cohort, lead time and ticket type informs overbooking.

Fraud prevention

Unique QR codes invalidate after first scan. Duplicate detection blocks counterfeits instantly with a discreet staff alert. Watermarked PDFs.

Offline door mode

WiFi drops? Local-cached guest list, cryptographically signed scans, auto-sync on reconnect. The queue keeps moving; duplicates surface on sync.

Age verification

ID scan + DoB capture for licensed events. PII verified-and-discarded by default — only the verification flag persists. GDPR-clean.

Embeddable widget

One script tag; renders native HTML, not an iframe — so your SEO, typography and accessibility stay intact. Works on every major site builder.

White-label everything

Hosted page at yourvenue.inntally.events or your own domain. Confirmations, reminders and thank-yous from your brand — never ours.

Analytics that act

Sales velocity vs target, conversion funnel, per-head spend, source attribution, cohort repeat-rates. Your customer list exports in one click.

By venue type

One platform. Every kind of event.

Hotels & resorts

Conferences · weddings · galas

  • Banquet room allocation
  • Multi-day agenda builder
  • Corporate invoice generation
  • Group accommodation links

Restaurants & bars

Tasting menus · live music · pop-ups

  • Fixed-menu pre-order per ticket
  • Table assignment per ticket
  • Integrated bar tabs
  • Dietary capture at purchase

Pubs & breweries

Trivia · beer fests · tap takeovers

  • Age verification at entry
  • Wristband + QR dual check-in
  • Drink-token allocation
  • Licensed-capacity enforcement

Theatres & performance

Seated shows · comedy · residencies

  • Reserved-seat selection
  • View-from-seat images
  • Season passes + subscriptions
  • Press + comp hold management

Arenas, stadiums & festivals

Gigs · sport · city-wide festivals

  • Tiered bowls with gate-level scanning
  • Section capacity counters
  • Wristbands for re-entry + tabs
  • Offline-resilient gates

Conferences & conventions

Summits · exhibitions · workshops

  • Multi-session schedule builder
  • Add-on workshops + breakouts
  • Delegate badge printing
  • Exhibitor + sponsor zones
Built on a serious foundation

EU residency. Card processor of your choice. GDPR-native.

ISO/IEC 27001:2022 and ISO/IEC 27701 certified

ISO 27001 + 27701 certified

Certified information security and privacy management, covering ticketing and attendee data end to end. Evidence binder under NDA.

Card payments, your way

Acquirer-agnostic: Stripe, SumUp, Adyen, Worldpay, Square. PCI scope handled by your Level 1 partner — Inntally never stores card numbers.

EU data residency

All ticketing and attendee data in AWS eu-west-1 (Dublin). No cross-region replication, ever.

GDPR-native

Attendee data covered by our DPA. Right to erasure honoured. Age-verification PII verified-and-discarded by default.

Pricing

Free to run events. Card processing only.

No per-ticket fee. No setup charge. No commission. Events is included in All Features and Custom Rollout; the Start tier supports one event with 100 tickets so you can try it with a real run.

FAQ

What event organisers ask first.

Can we migrate from Eventbrite / Ticketmaster?

Future events + attendee lists imported via CSV or API. Cover history retained for analytics if exportable. Past events can be archived.

Reserved seating — how complex can the seat map get?

From a 40-cover supper club to a stadium bowl: sections, tiers, gates, standing zones, balconies, table groupings and accessibility flags. If you have a CAD drawing of your venue we can usually import it; the drag-build tool covers most rooms in under an hour.

What card payment processors are supported?

Stripe, SumUp, Adyen, Worldpay, Square — pick the acquirer that gives you the best rate. PCI scope handled by your PCI-DSS Level 1 partner; Inntally never sees or stores PANs.

How does the embeddable widget work technically?

One <script> tag on your page. Renders native HTML (not an iframe) so it inherits your site's typography + accessibility. Mobile-first. Works on every major site builder.

Refunds + name changes?

Configurable per event. Self-serve customer flow up to a deadline you set; manual approval after. Auto-reissue wallet passes on transfer.

Multi-venue groups?

Yes. Group rollup of events + ticketing across venues. Central reporting; per-venue P&L; brand-consistent customer experience.

GDPR — what about age verification + ID scanning?

PII captured for age verification is verified-and-discarded by default (only the verification flag persists). Configurable retention if you have a regulatory obligation. Inntally is ISO/IEC 27001:2022 + 27701 certified with EU data residency.

Offline mode — how robust?

Local cache on the door device; cryptographically signed scans queued locally; auto-sync on reconnect. Duplicate detection surfaces on sync, not at the door, so the queue keeps moving.

Free to start. No per-ticket fee. Ever.

Build your next event in Inntally. Sell from your own site, seat any room from supper club to stadium, scan at the door — and keep the data.

No per-ticket commission · Card processing only · ISO 27001 + 27701 certified · GDPR · EU data residency