Inntally is an all-in-one hospitality operations platform for hotels, restaurants, pubs, bars, cafes, caterers, event venues, and hospitality groups. It connects procurement, AI invoices, stock, recipes, POS, reservations, events, compliance, HR, and analytics in one workspace.

Who is Inntally best for?

Inntally is best for Irish, UK, and European hospitality operators that want one connected platform rather than separate tools for procurement, stock, recipes, POS, reservations, events, HACCP, HR, and analytics.

Does Inntally replace a POS?

Yes. Inntally includes a hardware-agnostic cloud POS with table service, quick sale, offline queueing, kitchen display, payments, staff PINs, and live analytics. Operators can also use other modules alongside an existing POS during rollout.

Does Inntally charge event ticket commission?

Inntally Events is positioned as zero-commission ticketing for hospitality venues. Standard payment processor fees may still apply, but Inntally does not add an Eventbrite-style per-ticket commission.

What makes Inntally different?

The main difference is that operational data flows between modules. Supplier price changes affect recipe cost, recipe data affects allergens and GP, POS sales deplete stock, reservations and events feed guest profiles, and analytics can see the whole operation.

Pricing

Honest pricing. No “contact sales” until you want it.

Three tiers. Same platform. The model is shaped around your rollout — venues, users, integrations, support. Audit first, proposal second. You can run a free workspace, on your own data, before any money changes hands.

Start the free audit Book a 20-minute demo

pilot customers live

modules in one platform

Card

payments — provider-agnostic

eu-west-1 data residency

Three tiers

Pick the one that matches the work, not the brochure.

All tiers run on the same codebase. Same EU residency. Same security posture. Difference is the rollout shape and the human support you need around it.

Start

Freeworkspace · no card

For operators evaluating fit. Real workspace, your own suppliers, your own invoices. We do the audit; you make the call.

One venue, up to 3 users
Marketplace + supplier ordering
AI invoice + delivery docket review (50 docs/mo)
Stock count + recipe engine (read-only food cost)
Email support · weekly check-in call
Audit report at day 14 with rollout options

Start free

No credit card. No auto-conversion. Cancel any time.

Recommended

All Features

Customshaped to your venues + users

Single venue or small group. Every module unlocked, full write-mode, real integrations, human onboarding. The configuration most pilots are on.

Unlimited venues on one tenant
Unlimited users with role governance
All 13 modules in write-mode (Marketplace, IntelliFlow, POS, Reservations, Events, Stock, Recipe, HR360, Compliance, Vault, Analytics, Welcome, Connect)
Integrated card payments — bring your acquirer or use ours
Supplier integrations: approved catalogues, price lists, portals, EDI/API feeds
AI invoice review with AWS Textract + GPT-4o-mini
POS hardware · CDS · KDS · printers supported
Priority support · named onboarding lead

Get a proposal

Monthly or annual. No cancellation fee in month 1–3.

Custom Rollout

Contact uschains, groups, ERP integrations

Multi-site groups, hotel chains, central-purchasing operators, anyone with bespoke PMS / ERP / accounting integrations.

Multi-tenant rollup with central reporting
SSO (SAML · OIDC) + SCIM provisioning
Custom integrations: PMS, ERP, BI warehouse, finance stack
Custom SLA · dedicated CSM · quarterly review
Data migration help: catalogues, stock, recipes, history
Phased rollout plan (pilot venue → group)
Custom legal terms + DPA schedules
Annual security review with your IT team

Talk to us

Typical timeline: 4–10 weeks from audit to live.

What’s in each tier

Every module, every tier. Side by side.

We don’t hide features behind plans you have to upgrade for. Difference is the scope, the volume limits, and the human help around the rollout.

Module / capability	Start	All Features	Custom Rollout
B2B Marketplace	✓	✓	✓
IntelliFlow (AI invoice + docket review)	50 docs/mo	Unlimited	Unlimited + custom suppliers
Stock Count	✓	✓	✓
Recipe Engine + Live Food Cost	Read-only	✓	✓
POS (counter, table, kitchen display)	—	✓	✓
Reservations	—	✓	✓
Events	—	✓	✓
HR360 (rota, time, payroll-ready)	—	✓	✓
Compliance (HACCP, allergens, temp logs)	Read-only	✓	✓
Vault (document storage, RAG search)	✓	✓	✓
Analytics + custom dashboards	Standard reports	✓	+ BI warehouse export
Welcome (onboarding flows)	✓	✓	✓
Connect (supplier-side platform)	Buyer side only	List as a supplier	Full supplier suite + API
Integrated card payments	—	✓	✓ (custom acquirer supported)
SSO (SAML / OIDC) + SCIM	—	SSO only	✓
EU data residency (eu-west-1)	✓	✓	✓
ISO 27001 + 27701 controls (cert Q1–Q2 2027)	✓	✓	✓
Onboarding support	Weekly call	Named lead	Dedicated CSM

Illustrative ROI

What the math tends to look like.

These are illustrative scenarios based on industry benchmarks for Irish hospitality operators — not promises. Your audit produces real numbers from your own data.

€18K

avg annual procurement saving

Marketplace price-shop + lock-in pricing for a mid-sized restaurant (illustrative).

14 hrs

/week back to managers

Replaces invoice typing, stock spreadsheets, recipe upkeep, rota copy-paste (illustrative).

€42K

recovered from over-pours + waste

Recipe-engine variance alerts + count discipline for a 80-cover venue (illustrative).

98%

invoice capture accuracy

Textract + GPT-4o-mini double-check; one screen to approve, one click to post.

Illustrative scenarios based on industry benchmarks for hospitality operators in Ireland and the EU. Named case studies available under NDA on request.

How pricing is built

The audit shapes the proposal. Not the other way round.

Four things drive the number. We map them with you in week one, then send a proposal that’s defensible against your invoices.

Rollout scope

Venues, users, modules turned on, integrations that need building. Bigger scope ⇒ better unit economics — not worse.

Automation volume

Monthly invoices, dockets, payouts, integrations called. Heavy users get tiered rates so the cost stays predictable.

Support shape

Self-serve, named onboarding, dedicated CSM, on-site go-live week — you only pay for the level you need.

Commercial term

Monthly, annual, or multi-year. Annual saves; multi-year saves more. No tier is locked in for 12 months at signup.

Built on a serious foundation

Same security posture across every tier.

The Start tier doesn’t get a watered-down platform. Same encryption, same residency, same controls.

EU data residency

All customer data stays in AWS eu-west-1 (Dublin). No cross-region transfers. Postgres, Redis, S3 all in-region.

ISO 27001 + 27701

ISMS established 2026-05-26. Stage 1 audit Q3/Q4 2026. Certificate target Q1–Q2 2027. Customer evidence binder available on request.

GDPR-native

ROPA (Controller + Processor parts), DPA with sub-processor list, DPO contact (dpo@inntally.com), DSAR ≤ 30 days.

Payments, your choice

PCI scope handled by our PCI-DSS Level 1 payment partners. We never store card numbers. Bring your own acquirer or use ours; pricing is transparent + competitive.

See the full security page

FAQ

The questions that actually come up.

Why don’t you publish a price list?

Because the honest number depends on venues, users, integrations and support — and a published ladder hides that. We’d rather do the audit first and send you a defensible proposal than show you a number that’s wrong for your operation.

Can we really start free?

Yes. The Start tier is a real workspace with your own data, capped at one venue + 3 users + 50 AI-processed docs/month. No credit card. No auto-conversion. The audit lands at day 14 with the rollout options.

What does “All Features” actually cost?

For a single venue with 5–20 users it tends to be in the same range as a mid-tier POS-only product, while replacing 4–6 tools. Multi-venue gets better per-venue rates. Exact number comes from your audit.

Are we locked into a long contract?

No. Months 1–3 are cancellable with 30 days’ notice, no fee. Annual contracts are an option (with a discount) once you’re confident in fit.

Do you charge per transaction on payments?

Card processing is via our payment partners (or yours if you have an existing relationship). Rates are competitive and transparent — we’ll share the schedule during the audit. Negotiable at scale (Custom Rollout tier).

What about data migration from our current tools?

Catalogues, stock lists, recipes, invoice history, supplier mappings — included in onboarding for All Features and Custom Rollout. Tooling is built; humans assist on edge cases.

Do we own our data?

Yes. You get a full export any time (CSV + JSON, ZIP’d, S3 signed URL). On cancellation we keep the data 30 days for retrieval, then hard-delete per our retention schedule.

How do you handle price changes?

Annual review at most. Existing customers get the existing rate for the contracted term. No mid-contract surprise increases. Changes are notified 60 days ahead.

Two steps to a real number

Start the audit. Get a proposal you can defend.

Free workspace, your own data, 14 days. We send the audit + the proposal at the end of it. You decide.

Start free trial Book a 20-minute demo

No card. No sales sequence. You’ll hear from a human, not a CRM.