Product · Reservations

Bookings that talk to the rest of your platform.

Floor plan, covers, deposits, allergen handoff, no-show protection. Built into Inntally — not bolted on. The kitchen knows the allergens, the GM sees the wage-vs-cover math, the deposit is held securely with our PCI-DSS Level 1 payment partner.

Start free trial Book a 20-minute demo

Floor

plan + table mapping

Cards

deposits + no-show charges

Allergens

handed off to the kitchen

Web

+ widget + Google Reserve

What this replaces

OpenTable / ResDiary plus the spreadsheet on the host stand.

Cover lists detached from kitchen

Allergens scribbled in the notes column; chef hears about them when the order comes in.

No-shows cost real money

Friday peak slot blocked by a booking that doesn’t arrive. No deposit on file; nothing to charge.

Per-cover commission fees

Some third-party reservation networks charge per diner. At scale it’s an own goal.

How it works

Three pieces.

Web booking widget

Embed in your site; mobile-first; deposit capture optional; calendar sync with Google + Apple.

Host stand floor plan

Drag bookings to tables; track turn time; warn on overbook. Walk-ins added in one tap.

Kitchen + service handoff

Allergen flags + dietary notes printed on the dock ticket. POS knows the cover when the order lands.

Capabilities

Built-in, not bolt-on.

Deposit capture

Card deposit held securely with our PCI-DSS payment partner; auto-released after service; charged on no-show per your rules.

Confirmation + reminder flow

SMS + email; configurable timing; reduces no-shows materially.

Floor plan + turn time

Visual map; covers tracked per turn; auto-suggest the next table to seat.

Guest profile

Allergens, preferences, spend history. The regular is recognised before they’re asked.

Google Reserve / widget

Bookings from Google Search + Maps. Embeddable widget for your own site.

Multi-venue

One guest profile across the group; bookings routed by availability + preference.

Integrations

Plugs into the rest of Inntally.

POS

Cover linked to the order; tip + allergen flow back to the guest record.

Recipe engine

Allergens come from your live recipes; no separate matrix to maintain.

Analytics

Covers per shift, no-show rate, repeat-customer rate, RevPASH per service.

PMS (hotels)

Bookings linked to room nights via Opera, Mews, Cloudbeds adapters in Connect.

Pricing

Included in All Features & Custom Rollout.

See full pricing

FAQ

Common questions.

Can we migrate from OpenTable / ResDiary?

Future bookings + guest profile exported; we map into Inntally. Cover history can be retained for analytics if exportable.

Do we need to take deposits?

Optional per shift, per party size, per booking source. Configure once; rule applies forward.

Google Reserve setup?

We help configure your Google Business Profile + the Reserve handoff. Live in a few days.

Booking widget — styled to our brand?

Yes — colours, fonts, copy. Embeds in any site (Wix, Squarespace, WordPress, custom).

How do you handle GDPR for guest data?

Guest records covered by our DPA; retention configurable; right to erasure honoured. ROPA available on request.

Two steps to a real number

Bookings that know your kitchen.

Free workspace, 14 days. Try it with your floor plan + your menu.

Start free trial Book a 20-minute demo