ResDiary does bookings. We do operations.
ResDiary is a UK-built reservations platform with a flat-rate subscription model that operators historically prefer to OpenTable’s per-cover fees. Good at reservations. Inntally is reservations plus the rest of the platform.
The quick decision.
Choose ResDiary if…
Reservations is the focus, your POS / recipes / compliance / HR are solved, and a flat-rate reservations subscription fits your model.
Choose Inntally if…
You want reservations plus POS + recipes + procurement + compliance + HR in one platform with EU residency.
The honest side-by-side.
| Capability | Inntally | ResDiary |
|---|---|---|
| Reservations / floor plan | ✓ | Industry-leading |
| Per-cover fees | None | Flat subscription |
| Deposit + no-show capture | Integrated card payments | ✓ |
| POS | Built-in | — |
| Recipe + allergen handoff | ✓ | Notes only |
| B2B procurement marketplace | Supplier catalogues supported | — |
| AI invoice processing | IntelliFlow | — |
| HACCP / Compliance | ✓ | — |
| HR / rota / tronc | HR360 | — |
| EU data residency | eu-west-1 Dublin only | UK/EU |
| Transparent pricing | Published tiers + audit | Published flat-rate |
Three honest differentiators.
Whole-operation platform
Reservations is one of 13 modules; everything is connected.
POS + payments built-in
ResDiary doesn’t process payments at the till; Inntally does (acquirer-agnostic).
Allergen + kitchen handoff
Allergens come from your live recipes; passed to the kitchen ticket; auditable per service.
The honest acknowledgement.
Reservations product depth
Long-established product with a deep feature set for bookings + waitlist + table management. If reservations is the sole project, ResDiary is mature.
Direct booking ecosystem
Strong push into direct-booking partnerships + restaurant marketing tools. If those specific marketing channels matter, that’s a relevant advantage.
See the full-platform math.
Free workspace, 14 days.