Inntally vs OpenTable
OpenTable charges per seated cover — for guests you already had. Inntally is flat-rate. Same booking experience, same widget on your site, none of the per-cover bleed.
TL;DR Verdict
Pick OpenTable if your restaurant relies on the OpenTable discovery network for new diners and the commission still beats the cost of running marketing yourself. Pick Inntally if you have any direct demand at all — the maths almost always favours flat rate.
Quick Answer: Inntally offers zero-commission, flat-rate reservations with no per-cover fees. Unlike OpenTable, Inntally is a full hospitality operations platform — reservations, POS, inventory, procurement marketplace, AI invoices, recipe costing, event ticketing, HACCP compliance and guest WiFi in one login. You own all your guest data.
Side-by-Side
| Capability | Inntally | OpenTable |
|---|---|---|
| Per-cover commission | €0 | €1–€2.50 per cover |
| Direct booking widget on your site | Yes | Yes |
| AI floor plan & table optimisation | Yes | Yes |
| 5-tier guest VIP & CRM | Yes | Yes |
| Event ticketing built-in | Yes | Experiences only |
| POS, inventory & recipes in same login | Yes | No |
| Guest WiFi CRM matching | Inntally Welcome | No |
| Owns your guest data | You do | Shared with OpenTable network |
| Pricing model | Flat monthly | Setup + monthly + per cover |
The Maths
100-cover restaurant
1,800 covers/week × 60% via OpenTable network × €1.50 = ~€7,000/month. Inntally Pro: a fraction of that, flat.
Your guest, your data
OpenTable owns the guest relationship. With Inntally, the guest record is yours — tied to POS spend, loyalty and WiFi visits.
Reservations is module 1 of 12
Add POS, inventory, procurement and HACCP without ever signing another contract.
FAQ
Will I lose discovery traffic by leaving OpenTable?
Some, yes — OpenTable does drive net-new diners. We’ll help you measure exactly how much before you switch, so the maths is clear. Most operators recover quickly via direct, Google & social.
Can I import my OpenTable history?
Yes — bookings, guest profiles, notes and tags all migrate.
What about Resy / SevenRooms / TheFork?
Same answer — flat-rate beats per-cover for almost any operator with direct demand.