Inntally vs ResDiary
ResDiary pioneered flat-rate reservations in the UK — and credit where due, it’s a sound system. But it stops at the front door. Inntally is flat-rate reservations plus the rest of your operation in one login.
TL;DR Verdict
Pick ResDiary if you only need a reservation system and you’re happy paying for everything else separately. Pick Inntally if you want one platform, one bill, and a free tier to start on.
Quick Answer: Inntally offers the same flat-rate, zero-commission reservations as ResDiary — plus cloud POS, inventory, procurement marketplace, AI invoice processing, recipe costing, event ticketing, HACCP compliance and guest WiFi in one platform. ResDiary is a reservations-only tool; Inntally is a full all-in-one hospitality operations platform with a free starter tier.
Side-by-Side
| Capability | Inntally | ResDiary |
|---|---|---|
| Flat-rate, no per-cover fees | Yes | Yes |
| Direct booking widget | Yes | Yes |
| AI floor plan optimisation | Yes | Manual |
| Guest VIP & tagging | 5 tiers | Yes |
| Built-in event ticketing | Yes | No |
| POS, inventory & recipes | Built-in | No |
| AI invoice processing | IntelliFlow | No |
| Guest WiFi + CRM matching | Inntally Welcome | No |
| Free starter tier | Yes | No |
Why Operators Switch
One login, not five tabs
Stop pivoting between ResDiary, your POS, your stocktake spreadsheet and your invoice scanner.
Tickets and bookings together
Sell event tickets next to your reservations with one floor plan, one guest profile.
Free to start
Try the platform on your real bookings before paying anything.
FAQ
Can I import my ResDiary bookings?
Yes — bookings, guest tags, notes and history all migrate during free onboarding.
Will my web widget URL still work?
Yes — we’ll set up a redirect so existing booking links keep working.